Asset managers and property managers can drive asset value using a “concierge” style property management practice. Concierge means a high-touch relationship practice that increases tenant satisfaction with the asset. Increased tenant satisfaction increases the probability of tenant retention which thereby increases asset value. In this 3-hour seminar, the instructor will address the following:
- How value is determined in real estate assets
- How tenant retention increases value
- What increases tenant retention & renewal probability
- Define “concierge” property management
- Managing tenant retention.
The seminar will be highly interactive between the instructor and students and include several worksheets for students to complete to illustrate the key points. While the focus will be on office buildings, the approach is applicable to other asset classes: residential, retail and industrial. Whether you are working with or wanting to become an asset manager, this seminar will help you understand the skills, tools and techniques that will help you create more value in your asset and your career.
Instructor Jim Arce is one of the leading asset management executives in the industry and grasps the financial aspects and best practices involved with asset management, entity structuring, project leasing, project management and property management. He also has exceptional interpersonal skills including change management, team building and individual coaching. Currently Jim teaches commercial real estate financial management at SF State.
EVENT SPONSOR: Paramount Group, Inc.
TESTIMONIALS from student evulations from 2/17/2017 "Thinking Like an Asset Manager" seminar taught by Jim Arce.
“Great topic! Jim Arce is very knowledgeable and broke the topic down so that it was easy to follow and understand.”
“The instructor was so good at explaining the terminology and giving easy to follow examples. You can tell he really knows the subject matter well.”
Click here for a printable registration form which may be used to pay by check.
Policies: Reservations are due 3 business days prior to the event. No reservations will be made without payment in advance. Cancellations will be accepted up to 3 business days prior to the event with refund. You may designate someone from your company as a replacement. No refunds or credits for no-shows.